Here are some suggestions to make your account more secure:
Securing your Gemini sign-in:
- If your phone allows, we recommend that you enable biometric authentication (eg. TouchID or FaceID) for every time you login. Alternatively, you can create a pin code.
- Use a Hardware Security Key (e.g., Yubikeys, Feitian keys, Trezor and Ledger hardware wallets, MacOS TouchID, and Windows Hello as your two-factor authentication (2FA) method when signing in to your Gemini account. You can register hardware security keys by going to your account security settings page (you must be logged in).
- Enable Passkeys on your Android or Apple device. Accounts registered with passkeys are not phish-able, and are inherently more secure than other 2FA mechanisms we have of email or phone verification.
- Change your password at least once every six (6) months. Passwords should consist of at least twenty (20) characters (both upper and lowercase), numerals, and symbols.
- Always confirm that the URL you use is either https://gemini.com or specifically https://exchange.gemini.com/signin when you are signing in to Gemini.
Securing your Authy 2FA:
- Switch off the multi-device login feature in Authy. You can follow the directions on this page.
Securing your Crypto withdrawals:
- Customers in the UK and EEA can enable digital asset withdrawal approved addresses.
- All other customers can enable Withdrawal Protection on your Address book.
Always remember to never share personal information such as social security numbers over email and report any suspicious activity to us immediately at Gemini Customer Support or fraud@gemini.com.