Gemini Customer Support

All Support Inquiries must be submitted via our support request form here. For the fastest service, please specify the email address associated with your Gemini account.  We also greatly appreciate taking a few moments to best categorize your request. 

Gemini Credit Card Customer Support

All Gemini Gemini Credit Customer Support Inquiries can be submitted via our support request form here. You can also view articles we have published with FAQs.   We also greatly appreciate taking a few moments to best categorize your request to help us provide the fastest accurate service.  You can find the 24/7 customer support phone number by visiting the Help Center in the Card Settings area of your credit card account.

Correspondence

Please direct correspondence to:
Gemini Trust Company, LLC
600 Third Avenue, 2nd Floor
New York, NY 10016
lawenforcement@gemini.com

Gemini Trust Company, LLC
600 Third Avenue, 2nd Floor
New York, NY 10016
+1 (866) 240-5113

*Important: Please be aware that Gemini will never text or call you. Gemini’s primary support channel is email.