If you'd like to transfer your crypto to an external wallet or exchange, please navigate to the Withdrawal Page Here and follow the steps below:

1. Select the currency from the dropdown

2. Select the destination address (this is provided by your external wallet or exchange). If we identify the address as belonging to a non-TRUST VASP, you will receive the error message “Exchange not supported” and you will be unable to proceed.

3. If we are unable to complete the address attestation with the address you provided, we will require some additional details:

   • Destination type. If you are withdrawing to an exchange, you will need to select the relevant TRUST VASP from the drop down menu. 

   • Recipient of the transfer. If the recipient is not yourself, provide the requested information about the recipient. We will ask if the recipient is an individual or entity, their name and Country

4. Select the purpose of the transfer and confirm whether you want to proceed

5. Input the amount (or use the Max button to transfer your entire balance of the selected asset)

6. After reviewing transfer details, select Request Withdrawal.

The withdrawal can only proceed if you approve the transaction on your Authy app (or via SMS depending on your 2FA selection) immediately after requesting to withdraw.

Please note: From the 17th November 2023, only transfers of ERC-20 tokens, ETH, and BTC will be supported on Gemini. Whilst you can still freely trade and hold these unsupported tokens within Gemini, we will be removing the unsupported tokens from deposit and withdrawal options, with the exception of transfers to and from a self-hosted wallet.

For an overview of all assets available to trade on the exchange and the network they are sent through, please visit  this Support Page.