When making a crypto deposit to Gemini, please make sure you are sending the crypto over the specified network below. Sending tokens to the exchange over an unsupported network will result in a loss of funds. 

Please see our Unsolicited Transfer and Return of Unsolicited Transfers sections in our User Agreement:

https://gemini.com/user-agreement/#unsolicited-transfers

https://gemini.com/user-agreement/#return-of-unsolicited-transfers

Due to Gemini's security controls, recovering access to unsupported assets received via an unsolicited transfer is a complex and multi-faceted security engineering problem.

Any crypto withdrawals will be sent over the specified supported network below. It is important to make sure that the receiving wallet or exchange address has support for the token you send.