Before closing, please note:

• Your Gemini account balance must be $0.
• If you have any pending deposits, they will first need to clear. To check please visit the transfer page.
• If you are a Gemini Credit Cardholder, closing your Gemini account will also close your Gemini Credit Card account

To close your account via the web browser,

1. Navigate to the Profile Settings Page
2. Click on the "Close account" button at the bottom of the page under Your Gemini account
3. To complete the account closure, type in all caps "CLOSE" and press "Close account"  to confirm

To close your account via Gemini mobile app,

1. Press the "Account" icon in the top right hand corner
2. Select "Preferences" and press the "Close account" button
3. To complete the account closure, type in all caps "CLOSE" and press "Close account"  to confirm

If you see a "Contact support" button instead of "Close account", this means that your account might contain a balance or have pending deposits. Please reach out to the support team for assistance.

If you would like to reopen your account in the future, please reach out to Gemini support here.