If you'd like to transfer your crypto to an external wallet or exchange, please navigate to the Withdrawal Page Here and follow the steps below:
- Select the currency from the dropdown
- Select the destination address (this is provided by your external wallet or exchange)
- Input the amount (please be aware of common withdrawal holds)
- After reviewing transfer details, select Request Withdrawal
If you are using the Authy app for Two-Factor Authentication (2FA), the withdrawal can only proceed if you approve the transaction on your Authy app within 4 minutes of requesting the withdrawal.
If you receive Two-Factor Authentication codes via SMS, you will receive a text message with your 2FA code to approve the transaction.