Gemini now supports SGD deposits via PayNow for Singapore users. Below are answers to the most frequently asked questions about using PayNow with your Gemini account.

What is PayNow?

PayNow is a real-time funds transfer service in Singapore that lets you send and receive SGD within seconds/minutes by simply scanning a QR code—no need to add a bank account to your Gemini payment methods page beforehand.

Who is eligible to deposit using PayNow?

PayNow is available to all retail and institutional Gemini users with a verified Singapore account and a linked bank account that supports PayNow transfers.

How do I deposit SGD into Gemini using PayNow?

Here are the steps to deposit SGD into your Gemini account using PayNow:

1. Log in to your Gemini account.
2. Go to your Preferences page and ensure your default currency is set to SGD.
3. Select “Deposit” and then choose “Deposit from bank”.
4. Select “PayNow” as your deposit method.
5. Screenshot or save the PayNow QR code.
6. Open your banking app and upload the QR code to complete the transfer.

Note:

• PayNow deposits are only supported via the Gemini mobile app.
• If this is your first deposit, it may take up to 24 hours for the QR code to be generated.

Is there a minimum or maximum limit for PayNow deposits?

• Minimum: SGD 1
• Maximum: SGD 200,000 per transfer or depending on your bank’s transfer limits
   

Are there any fees for depositing via PayNow?

Gemini does not charge a fee for SGD deposits via PayNow. However, your bank may apply charges depending on their PayNow policy.

How long does it take for a PayNow deposit to be credited?

Deposits via PayNow are typically instant, but in some cases may take up to a few minutes.

Can I withdraw SGD using PayNow?

PayNow is only supported for deposits, not withdrawals.

However, once your PayNow deposit is successfully credited, the sending bank account will be automatically added and verified for SGD withdrawals. You can then select that same bank account to withdraw via FAST transfer.

Can I use a joint account or someone else’s PayNow account to deposit?

No. The name on the PayNow account must match your registered name on Gemini. Third-party transfers will be rejected.

What happens if I accidentally send funds from a PayNow account that is not in my name?

Funds deposited via PayNow from a third-party bank account or mismatched name will be rejected. Rejected deposits will be refunded to the original sender within 3 business days.

What banks support PayNow?

The following banks are supported: DBS/POSB, OCBC, Standard Chartered, Trust, and UOB. If you are trying to deposit from a bank account not listed here, please add your bank account and deposit using a FAST transfer instead.

Note: Transfers from third-party platforms such as Grab, Revolut, Wise, etc., are not supported.

Can I use PayNow from an overseas account or foreign currency wallet?

No. PayNow is only supported for SGD transfers from a local Singapore bank account.

What should I do if my PayNow deposit doesn’t appear?

If your funds haven’t been credited within 15 minutes, please contact Gemini support and provide:

• Date/time of transfer
• Amount
• PayNow reference or screenshot
• Name of the sending bank

Can I save the PayNow QR code for future use?

Yes, the PayNow QR code is static and unique to your account, so you can save it for your own future use. However, please do not share it with others, as it is linked specifically to your account.

What’s the difference between PayNow and FAST?

Both PayNow and FAST are real-time SGD transfer services offered by Singapore banks, but they differ slightly in how they work on Gemini: