Some card-issuing banks do not allow debit card transactions involving cryptocurrency in certain regions. For example, there is a lower acceptance rate from Neobanks such as Revolut and Wire for card transactions in Singapore.If you're unsure whether your bank permits this type of purchase, we recommend contacting them directly for clarification.

A transaction may also fail if there are insufficient funds in your account or if your card has daily spending limits.

For customers outside of the United States, when using a debit card for an instant or recurring purchase, your bank may require additional verification steps, such as entering a code sent via text or completing a prompt on your banking app. This is part of a security process called 3D Secure, designed to protect against unauthorized transactions.

In some cases, this verification step may not load correctly or may time out, especially if your browser settings or network connection interferes with the redirect to your bank's website. If the verification isn't completed, the transaction may fail.

To reduce the likelihood of issues:

• Use a supported browser like Chrome
• Disable popup blockers and browser extensions
• Ensure you have a stable internet connection