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Direct a complaint

If you have a complaint, please submit a support request via the support center. If you are located in the State of New York, you may also direct your unresolved compliant to the attention of our regulator:

  1. New York State Department of Financial Services
  2. One State Street
  3. New York, NY 10004-1511
  4. 1-800-342-3736

Or visit https://www.dfs.ny.gov and use the New York State Department of Financial Services Consumer Complaint Portal.