If Negative Balances is currently enabled on your account, you can only disable it if your GUSD Balance >= 0
You can disable the Negative Balance feature directly within Active Trader:
- Log into your account via a web browser
- Click the account name dropdown on the navigation bar at the top left of the screen, then click on “Edit accounts”
- Select the account for which you want to change the settings
- Ensure your account does not have a negative balance, then use the toggle to disable “Negative Balance”. If your account has a negative balance, please transfer the necessary amount to bring it to good balance before disabling this feature.
- Click Save to apply the settings
Alternatively, you can disable the Negative balance feature by navigating to the Manage accounts section of your Account Settings page.
- Log into your account via a web browser
- Click the “Account” button on the navigation bar at the top right of the screen and then “Settings”
- On the left panel, select “Manage accounts”
- Click on the gear icon next to the account name for which you want to change the settings
- Use the toggle to disable “Negative balance”
- Click Save to apply the settings