Before you begin, ensure you have the following on hand:
Smartphone;
A valid photo ID: the ID must be not expired. Some examples of documents we can accept are passports, driver's license, National Identity Card from a Country within our AoA;
Do not use the same cell phone number or email address as someone else used (eg: family members should use a separate cell phones number and email address);
Ensure in the Location field you select your Country of residence, rather than your Nationality.
Once you reach the Identity Verification section, ensure you provide a clear photo of your ID
Scans will not be accepted;
Ensure the ID is fully readable and unobstructed in the photo;
If required, provide both side of the ID;
If you are required to provide a selfie, ensure your face is clearly visible and unobstructed.
Go to your email inbox and find the email with subject "Please confirm your email address", then press "Confirm email".
Go back to your email inbox and find the email with subject “Your identity has been verified”, then press "Sign in".
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