If you signed up with an incorrect email address, have forgotten the email address linked to your account, or no longer have access to the account email, please contact customer support here.

If you can log into your account and wish to change your email address, please follow the steps below:

1. Go to security settings in your Gemini account: https://exchange.gemini.com/settings/security
2. Click on the “Edit” button next to your current email address
3. Enter your new email and current Gemini password when prompted
4. Input the alphanumeric code (from your email) and click Submit to confirm. Note: This code is case-sensitive.

For security purposes, changing your email address will result in a 72-hour hold on digital asset withdrawals.