Direct a complaint
If you have a complaint, please submit a support request via the support center. If you are located in the State of New York, you may also direct your unresolved compliant to the attention of our regulator:
- New York State Department of Financial Services
- One State Street
- New York, NY 10004-1511
- 1-800-342-3736
Or visit https://www.dfs.ny.gov and use the New York State Department of Financial Services Consumer Complaint Portal.