Using Gemini
Gemini App
- How do I Buy and Sell digital assets in the app?
- How do I set a Price Alert on the app?
- Does Gemini have a mobile app?
- How do I disable Price Alerts on the app?
- What is the difference between my pin and my password?
- How do I change my password on the app?
Getting Started
- How do I deposit Singapore Dollars?
- Frequently Asked Questions
- Why is my tax ID number required?
- Why is my source of wealth required?
- Why is my address required?
- Why is my cell phone number required?
Fiat Transfers
- When will my wire transfer clear?
- Why do I have a negative cash balance?
- How do I join the waitlist for the Gemini Credit Card?
- Can I Use A Debit Card To Make A Purchase On The Gemini Exchange?
- Why am I unable to withdraw my fiat to my bank account?
- When will my Bank Transfer (ACH) deposit fully clear?
Digital Asset Transfers
- Why can't I withdraw my digital assets?
- How do I withdraw digital assets from my Gemini account?
- How do I deposit digital assets into my Gemini Account?
- What is a digital asset transfer?
- How do I redeem my GUSD for fiat USD?
- How do I purchase Gemini dollars?
Trading
- How do I user ActiveTrader™ on my mobile device?
- How do I enable Gemini ActiveTrader™?
- How do I Buy and Sell on the Web interface and App?
- What is TradingView?
- What is Gemini Clearing?
- What is Gemini ActiveTrader™?
Two-Factor Authentication (2FA)
- How Do I Use My Security Key?
- Authy Overview and Setup
- Why am I not receiving SMS codes to confirm my phone?
- Why is it asking me for a 7 digit token upon login?
- Where can I scan the QR code for Authy?
- Why am I not receiving codes? Why is it saying my codes are wrong?
Security and Privacy
- What if I read about a Giveaway scam?
- What is CCPA?
- How can I make my account more secure?
- What is an Approved Address?
- How can I use approved addresses on the app?
- How long does adding an approved address take?
Account Management
- How do I close my account?
- How do I change my password?
- How do I change my email address?
- How can I view my trading history?
- How do I add a bank account to my sub-account?
- How are fee tiers calculated for sub-accounting?
Custody
- What is Instant Trade?
- What digital assets are supported on Gemini Custody?
- Are my assets in Gemini Custody Insured?
- How do I withdraw from my Custody Account?
- How do I deposit into my Custody Account?
- How do I sign up for a Custody account?
Developers
Other Topics
- What is Nifty Gateway™?
- What chain of Bitcoin Cash (BCH) do you support?
- What is Bitcoin Cash?
- What is Litecoin?
- What is the Gemini Dollar?
- What is Bitcoin?