Wires are returned for the following reasons:
- The bank account name on the wire does not match the Gemini account holder's name.
- The sending bank account is not registered to your Gemini account.
- The account number on the wire transfer does not match the bank account registered to your Gemini account.
- It was sent from a trust, IRA, or business bank account. If you have an institutional account with Gemini, funds cannot be sent from a personal bank account.
The return of your funds may take up to ten business days.