On November 16, 2022, Genesis Global Capital, LLC (Genesis) — the lending partner of the Earn program — paused withdrawals and messaged that they will not be able to meet customer redemptions within the service-level agreement (SLA) of 5 business days. We are working with the Genesis team to help Earn users redeem their assets from the Earn program as quickly as possible. 

Please view our Gemini Earn Updates page for more information. At a minimum, we will update this page on Tuesday and Friday of each week until a resolution has been reached. This does not impact any other Gemini products and services. Gemini Staking, which is part of our Grow offering and separate from the Earn product, continues to operate as usual. Gemini is a full-reserve exchange and custodian. All customer assets held on the Gemini exchange are held 1:1 and available for withdrawal at any time. You can read more here.